At our website and services, we prioritize your privacy and the protection of your personal information. This Privacy Policy details how we handle data in line with various international privacy laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of our website, applications, services, and products. It’s important to be aware that this policy does not apply to external platforms, applications, products, or services that may be linked from our platform, each of which will have its own privacy policies.
Our Privacy Policy encompasses your interactions with us when:
- You use our applications and services as a registered user.
- You visit any of our websites that reference this Privacy Statement.
- You engage with communications from us, including newsletters, emails, phone calls, or text messages/SMS.
We collect various types of personal data to provide and improve our services, including but not limited to:
- Information linked to your account, such as your name and contact details.
- Payment information for transaction processing.
- Financial records relevant to service purchases.
- Details of your transactions and purchase history.
- Mobile device identifiers and other device-specific information.
- Data that can help us understand your location.
- Feedback you provide us through surveys or interactions.
- Social media profile information when you choose to connect with us on these platforms.
- Information about the products and services you use.
This data is collected through various means: user input during registration or transactions, interactions with our services, and automated technologies like cookies and tracking tools we employ for enhanced functionality and to understand how our services are used. Additionally, some data may be provided to us by third parties, subject to their privacy practices.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies can be broadly categorized as Strictly Necessary, Preference, and Analytics. You have the option to manage your cookie preferences through our dedicated Cookie Manager tool.
We retain personal data for no longer than necessary for the purposes for which it was collected or as required by law. Once its purpose has been fulfilled or the legal requirement met, we take steps to delete or anonymize the data.
To safeguard your information, we have implemented a range of organizational and technical measures, including secure communication channels and third-party processing vendors who are committed to data security.
We recognize that individuals under the age of 18 may not be as well-equipped to understand or consent to the collection of their personal data online. For this reason, we do not knowingly collect personal data from children under 18 years of age.
Depending on where you are located, you have certain rights with respect to your personal data:
- Access: You can request copies of your personal data.
- Rectification: If your personal data is incorrect or incomplete, you can ask us to correct it.
- Erasure: You can request the deletion of your personal data, provided that it’s no longer necessary for us to retain it.
- Restriction: You can ask us to restrict the use of your personal data under certain circumstances.
- Portability: You can receive your personal data in a structured, commonly used format and have the right to submit this data to another controller.
- Objection: Under certain conditions, you may object to the processing of your personal data.
- Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your rights.
- Filing Appeals/Complaints: If you believe that we have infringed upon your privacy rights, you can file a complaint with the appropriate regulatory authority.
- Withdrawal of Consent: When our processing is based on your consent, you have the right to withdraw that consent at any time.
We reserve the right to amend this Privacy Policy at any time to address new legal requirements or changes in our data handling practices. We will provide notice of any substantial changes and give you an opportunity to review the updated policy before continuing to use our services.
For questions, unsubscribe requests, or concerns about your personal data, please contact us at [email protected] or via written correspondence to the address provided on our website.